A good anti-corruption policy will help prevent the hideous act from happening in the first place. However, all companies should always be ready with a countermeasure should any suspicion arise, including PT Kimia Farma Trading & Distribution (KFTD) as part of Kimia Farma Group. One such countermeasure is having a reliable whistleblowing system, which is part of KFTD’s corruption prevention efforts.
How does the KFTD Whistle Blowing System (WBS) Work?
KFTD created the Whistle Blowing System (WBS) as a countermeasure against suspicious activities within the company. WBS follows a guideline on how the company will investigate suspicious activities following a submitted report. The report itself can be made by sending a message via email, the system’s WhatsApp number, or physically by mail to the company headquarters.
How WBS works is as follows:
- When suspicion of misconduct arises, an informant files a report through one of the channels mentioned above. The informant can file the report anonymously, ensuring their safety and protection.
- The report will be received by a Super Admin who will conduct a thorough check on the report based on the evidence. This process will be reported to the Ethics Committee periodically.
- If insufficient evidence supports the report, the informant will be informed, and the case will be closed.
- If there is enough evidence, an investigation team will be formed to investigate the case further. The team may or may not take statements from witnesses, ensuring a fair and thorough investigation.
- The suspect can officially refute the allegations and submit relevant evidence backing their claim.
- The investigation team—together with WBS officials and another team who would handle the final verdict—is deciding a verdict based on the investigation’s results.
- There are three possible outcomes:
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- If proven innocent, their reputation will be restored, providing hope for a fair resolution.
- If proven guilty of minor offenses, they will receive sanctions according to the code of conduct.
- If proven guilty of corruption and/or bribery, the sanction will be imposed according to the Board of Directors’ decision.